About the Role
IL Lago is an exciting new Italian restaurant at Mango Hill, opening early March and we are looking for a Front of House Manager to run the service side of our restaurant. In this position, you will assist in hiring and training food and beverage service staff, create shift schedules, and ensure that the front-of-house (FOH) runs smoothly.
You are ultimately responsible for customer satisfaction, so you must make sure your staff is providing excellent customer service. You must also facilitate a smooth line of communication between the servers and the kitchen. Our ideal candidate has several years of experience working in restaurants, preferably with some time spent in a supervisory role.
Requirements
Your Responsibilities
Hire and train FOH staff
Set and maintain a shift schedule
Oversee day-to-day operations in the FOH
Ensure customer satisfaction by quickly fixing any issues
Facilitate quick and efficient communication between front and back-of-house (BOH)
What You Bring
High level of written and verbal communication
Several years restaurant experience
Supervisory experience
Strong leadership and management skills
Familiar with Italian dishes would be favourable
A sound knowledge of Australian and imported wines
Passion for cocktails
 Well presented and well spoken
Must be available nights and weekends
Food Safety Certificate and Responsible Service Of Alcohol is required
What We Offer
Flexible working hours
A fresh new working environment
Staff meal per shift
Above award salary package, including superannuation and 4 weeks holiday/year
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